Welcome to Labex Store
Support
24 hours online support
For devices manufactured after February 2020, the box has a dedicated QR code that will redirect you to the exact page for maintenance of your device.
Contact our Ticket Support System
In case you did not find a solution to our 24-hours self-diagnostic assistance, you can contact us through our ticket system. Please navigate to support.labextrade.com
VIDEO INSTRUCTIONS
It is recommended that you familiarize yourself with the videos
We recommend watching the instructional videos for your speech-aid device, even if you’re not experiencing any issues with your electrolarynx. These videos can enhance your understanding of the device’s functions and improve communication with it.
In 80% of cases, you’ll quickly find a diagnosis and solution on these pages, often faster than contacting your provider for help. You’ll also find clear instructions for handling other potential issues.